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Reputation & Reviews

Earn trust. Rank higher. Win more customers.

Quixess Trust centralizes your reviews, automates responses with AI, and turns customer love into SEO fuel across Google, Yelp, Facebook, and more.

4.8 avg rating
+32% review volume
2m median reply
Live Reputation Pulse
4.6
Avg Score
+0.2 WoW
128
New Reviews
+34%
2m
Response SLA
-41%

Everything to build unshakeable trust

Automations, AI, and analytics designed for multi-location and SMB teams.

Unified Inbox
Operations

See Google, Yelp, Facebook, TripAdvisor and more in one queue.

AI Auto-Replies
AI

Brand-safe, empathetic responses in seconds—approve or auto-send.

Smart Alerts
Workflow

Escalate 1★ instantly to Slack/Email. Celebrate 5★ in team channels.

Insights & NPS
Analytics

Themes, sentiment trends, and location benchmarks with NPS.

Review Generation
Growth

SMS/Email drip campaigns post-visit to capture happy customers.

Widgets & SEO
SEO

Beautiful review widgets and schema markup to boost ranking.

Plug into your review ecosystem

Two-way sync, webhooks, and instant alerts across major platforms.

Google Reviews
Google Reviews
Connected
Yelp
Yelp
Connected
Facebook
Facebook
Connected
Trustpilot
Trustpilot
Connected
BBB
BBB
Connected
Instagram
Instagram
Connected
X
X
Connected
Whatsapp
Whatsapp
Connected
Google ReviewsGoogle ReviewsYelpYelpFacebookFacebookTrustpilotTrustpilotBBBBBBInstagramInstagramXXWhatsappWhatsappGoogle ReviewsGoogle ReviewsYelpYelpFacebookFacebookTrustpilotTrustpilotBBBBBBInstagramInstagramXXWhatsappWhatsapp

Analytics that move the needle

Track volume, response SLAs, sentiment trends, and conversion uplift — all in real time. Export your insights directly to your BI tools with one click.

86%
Review Volume
vs last 30 days
47
NPS
Trending up
2m
Median Reply
Goal: < 3m
  • Theme mining by topic (service, pricing, etc.)
  • Location benchmarking & cohorts
  • Export data via CSV, JSON, or webhook
Sentiment Trend

Our Customers vs Their Competition

Brands powered by Quixess Trust outperform local competitors across sentiment, speed, and revenue.

Performance Comparison

Customers show faster responses, higher ratings, and stronger retention than nearby competitors.

Revenue Impact by Channel

+45%

Avg ROI

in 3 months

+19%

Retention Lift

YoY

+19%

Review→Sale

conversion

Advanced Analytics

Sentiment Distribution

Distribution of star ratings across the selected window.

Median Response by Channel

Lower is better. Targets: < 3 minutes across all channels.

Cohort Retention

Retention improves with faster responses and higher sentiment.

Location Benchmarks
LocationAvg RatingMonthly VolumeMedian Reply (m)
Austin4.75202.1
Dallas4.64102.3
Houston4.53902.6
San Antonio4.84501.9

Use this to set per-location goals and spot outliers.

Turn every happy customer into a magnet for more.

Launch Quixess Trust in minutes. Import reviews, set automations, ship results.

Get a personalized walkthrough

Loved by businesses everywhere

Hear how brands across industries grow trust, visibility, and revenue using Quixess.

We doubled our weekly reviews and finally outrank competitors. It’s like having a full marketing team in one tool.
Camila R.Owner, Urban Bloom Spa
The AI replies sound human and on-brand. Our response time is under 2 minutes now, customers love it.
Jamal K.GM, K&K Auto
The insights told us exactly what customers loved—and what to fix. NPS up 23% in just two months.
Priya S.Marketing Lead, TasteHouse

FAQ